Majestic Kenya Safaris

Terms of Use for Majestic Kenya Safaris

Welcome to Majestic Kenya Safaris. These Terms of Use govern your use of our website and services. By accessing or using our website, booking a safari, or using any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Definitions

“Company,” “we,” “us,” or “our” refers to Majestic Kenya Safaris.

“Website” refers to www.majestickenyasafaris.com and all its subdomains.

“User,” “you,” or “your” refers to the person accessing or using our website or services.

“Services” refers to safari tours, accommodations, transportation, and any other services offered by Majestic Kenya Safaris.

Use of Website

2.1 Accuracy of Information: While we strive to provide accurate and up-to-date information on our website, we do not warrant that all information is complete, accurate, or current. Prices, availability, and other details may change without notice.

2.2 Intellectual Property: All content on our website, including text, images, logos, and software, is the property of Majestic Kenya Safaris or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, or use our content without our express written permission.

2.3 User Conduct: You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use of the website. Prohibited activities include but are not limited to:

  • Attempting to gain unauthorized access to our systems
  • Transmitting any viruses or harmful code
  • Using the website to send unsolicited commercial communications

Booking and Payment

3.1 Booking Process: By submitting a booking request, you are making an offer to purchase our services. All bookings are subject to availability and confirmation by us.

3.2 Payment Terms: A deposit (typically 30% of the total safari cost) is required to confirm your booking. The remaining balance is due 60 days before the start of your safari. For bookings made within 60 days of the safari start date, full payment is required at the time of booking.

3.3 Payment Methods: We accept payments via bank transfer, credit card, and other specified methods. All payments must be made in the currency specified in your invoice.

Cancellations and Refunds

4.1 Cancellation by You: If you need to cancel your safari, please notify us in writing as soon as possible. Refunds will be issued according to the following schedule:

More than 60 days before safari start date: Full refund minus a $200 administrative fee

30-60 days before safari start date: 50% refund

Less than 30 days before safari start date: No refund

4.2 Cancellation by Us: In the rare event that we need to cancel your safari due to unforeseen circumstances, we will offer you the choice of an alternative safari or a full refund.

4.3 Force Majeure: We are not liable for any failure to perform our obligations where such failure is a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of electricity or telephone service.

Safari Conduct and Responsibilities

5.1 Travel Documents: You are responsible for obtaining all necessary travel documents, including valid passports, visas, and any required vaccinations.

5.2 Travel Insurance: We strongly recommend that all participants obtain comprehensive travel insurance, including coverage for trip cancellation, medical expenses, and emergency evacuation.

5.3 Health and Fitness: You must inform us of any pre-existing medical conditions or special needs at the time of booking. Safari activities may require a reasonable level of fitness and mobility.

5.4 Conduct on Safari: You agree to follow all safety instructions given by our guides and to respect local customs and wildlife. We reserve the right to remove any participant whose conduct is deemed detrimental to the safety or enjoyment of the group.

Liability and Disclaimers

6.1 Limitation of Liability: To the fullest extent permitted by law, Majestic Kenya Safaris shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use our services.

6.2 Indemnification: You agree to indemnify and hold harmless Majestic Kenya Safaris, its employees, and partners from any claims, losses, damages, liabilities, including legal fees, arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

6.3 Third-Party Services: We may use third-party suppliers to provide certain services. We are not responsible for the actions or omissions of these third parties.

Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Changes to Terms

We reserve the right to modify these Terms at any time. We will post the modified Terms on our website with the date of the last update. Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the modified Terms.

 

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Contact Information

If you have any questions about these Terms, please contact us at:

Majestic Kenya Safaris

Email: [email protected]

Phone: +254 711547299

By using our website or services, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them. Thank you for choosing Majestic Kenya Safaris for your African adventure.

Last updated: 10th June 2024

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