Last Updated: 14th June 2024
At Majestic Kenya Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information:
We may collect personal information that you provide directly to us, including:
– Name, email address, phone number, and mailing address
– Passport information and travel documents
– Payment information
– Dietary requirements and health information relevant to your safari
– Emergency contact details
1.2 Automatically Collected Information:
When you visit our website, we may automatically collect certain information about your device, including:
– IP address
– Browser type and version
– Time zone setting and location
– Operating system and platform
– Other technology on the devices you use to access our website
1.3 Cookies and Similar Technologies:
We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
– To process and confirm your safari bookings
– To communicate with you about your safari and our services
– To provide customer support
– To personalize your experience on our website
– To improve our website and services
– To send promotional emails about new offers, special deals, or other information we think you may find interesting
– To comply with legal obligations
3. Disclosure of Your Information
We may share your personal information with:
– Our employees and agents who need this information to provide services to you
– Third-party service providers who perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, customer service)
– Partners and suppliers involved in delivering your safari experience
– Government and regulatory authorities when required by law
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
– The right to access the personal information we hold about you
– The right to request correction of inaccurate information
– The right to request deletion of your information
– The right to object to or restrict processing of your information
– The right to data portability
To exercise these rights, please contact us using the information provided at the end of this policy.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Majestic Kenya Safaris
Email: [email protected]
Phone: +254 711 547299
Address: Majestic Kenya Safaris, View Park Towers, 6th Floor